Health Alliance Boeing Benefits

Boeing has partnered with a leading health care system in the Charleston area — Roper St. Francis Health Alliance — to change the way health care is delivered. This arrangement is called the Preferred Partnership and is designed to improve quality, provide a better experience for you and your family, and be more affordable.

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Highlights of the Boeing Preferred Partnership


Boeing Standard Plan Option Versus Preferred Partnership Option

For 2022, if you enroll in certain plans in the Charleston area, you will choose a “standard option” or the Roper St. Francis “Preferred Partnership option”. The standard options continue to use a network in the Charleston area that includes a variety of major health systems and providers, plus a national network outside of Charleston. The Preferred Partnership options use a network in the Charleston region that consists of Roper St. Francis Health Alliance Providers. Outside of the Charleston area, the Preferred Partnership options don’t have a network, but they do include out-of region urgent and emergency care coverage. Before you select any coverage option, you may want to make sure your providers and hospitals participate in the plan’s network.


How the Preferred Partnership Option Works

To receive network benefits, generally you and your family need to use only Charleston-area providers in the Roper St. Francis Health Alliance network. Emergency care, however, is covered at the network level, even if the provider is not in the Roper St. Francis Health Alliance network, or if you are traveling outside the Charleston area and you need emergency care.

For pediatric specialist care that can’t be provided through the Roper St. Francis Health Alliance network, providers in the Roper St. Francis Health Alliance network will refer patients to MUSC Children’s Hospital and their pediatric specialists. In those cases and based on the Roper St. Francis Health Alliance provider referral, benefits will be paid at the network level.

If you otherwise receive medical services from providers not in the Roper St. Francis Health Alliance network, and the services are not for emergency care, those services would be covered at the non-network level.

If you cover a child under the plan who lives outside the Charleston area, including a pre-Medicare child, the standard option may be a better choice for your family.


What’s Important to Know

  • Enhanced services, including:
    • Quicker access to network primary care providers and specialists.
    • More after-hours care availability.
    • Dedicated care teams for complex medical situations.
    • Greater use of electronic messaging, and access to your electronic medical records.
  • Plan Design and cost features mirror the standard plan options with the exception of a few key enhancements, including:
    • Lower paycheck contributions for the Traditional Medical Plan*
    • If you are an active employee, you receive an increased company contribution to your Health Savings Account if enrolled in the Advantage+ health plan.*
    • You pay no cost for network PCP office visits and generic prescriptions are covered at 100% (must first satisfy the annual deductible for the Advantage+ health plan, if applicable).
      *Visit Boeing Worklife and Your Benefits Resources to view paycheck contribution and Health Savings Account comparisons.
  • Eligibility, as follows:
    • All nonunion employees in the Charleston area and their covered dependents.
    • Nonunion Retirees in the Charleston area and their covered dependents are also eligible if not covered by Medicare; those covered by Medicare are not eligible for the Preferred Partnership option.

Plan Administrators

Blue Cross and Blue Shield of Illinois (BCBSIL) is the medical claims administrator for the Preferred Partnership plan options.

The following service administrators will provide the network and customer service for both the Standard and Preferred Partnership plan options.

  • Mental health/substance use: Blue Cross and Blue Shield of Illinois (BCBSIL)
  • Prescription drug coverage: Prime Therapeutics
  • Vision Coverage: Davis Vision
  • Employee Assistance Program: Beacon Health Options

Boeing Well Being Programs

You will have access to all the same Boeing Well Being benefits whether you select a Standard or Preferred Partnership plan option. Family members can view general information at boeingbenefits.com. Employees will find personalized information on Worklife. Click on “My Health and Well Being Benefits” in the Quick Access box and then click on Access My Health and Well Being Benefits on Your Benefits Resources.


Additional Resources

  • Explore this site to learn more about Roper St. Francis Health Alliance network, services and support.
  • Contact Roper St. Francis Health Alliance member services at (855) 567-7342
  • View FAQs

Boeing Annual Enrollment begins Nov. 2 and ends Nov. 23 at 11:59 p.m. central time.

Beginning Nov. 2, go to Your Benefit Resources and use the tools to help you compare your options and choose coverage that best fits your needs. To enroll, access Worklife from work or home. If you access Worklife from home, go to boeing.service-now.com/worklife and log in using your BEMSID and Worklife password. Once on Worklife, click “My Health & Insurance Benefits” in the Quick access box to learn more about your benefit options and enroll.

For more information and Annual Enrollment questions, call the Worklife Care Team at 866-473-2016 and have your BEMSID and Worklife phone PIN available. When prompted, say “annual enrollment”.


Retiree Annual Enrollment Resources

When you terminated employment By phone  Online via Your Benefits Resources 
Before 2011 Call the Boeing Service Center for Health and Insurance at 866-504-4256 and follow the prompts. Go to digital.alight.com/boeing and enter your unique username and password to access Your Benefits Resources.
During or after 2011 Call the Worklife Care Team at 866-473-2016 and follow the prompts. Be sure to have your BEMSID and your Worklife phone PIN. Log on to Worklife at boeing.service-now.com/worklife, select Worklife from Home using your BEMSID and Worklife password. Then, click “My Health & Insurance Benefits” in the Quick access box to access Your Benefits Resources.

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