Affordability
By choosing the Roper St. Francis Health Alliance you will receive all of the healthcare benefits you’re accustomed to — and save money. You will see a decrease in your paycheck contributions or receive increased company contributions to your Health Savings Account, depending on your plan (these features are not available to retirees).
Employees and retirees alike will enjoy lower out-of-pocket costs for primary care physician (PCP) office visits and generic prescription drugs (Advantage+ health plan participants will need to meet the deductible first).
Greater Access to Care
The Boeing Preferred Partnership is offered exclusively through the doctors and hospitals of the Roper St. Francis Health Alliance. It provides highly accessible, well-coordinated care to help avoid illness and to resolve problems early before they become serious.
Features include:
- Faster access for urgent primary care physician visits
- Emphasis on regular preventative care
- Electronic messaging with your care provider
- Secure provider access to your health records ensuring no element of your care is duplicated or neglected
- More personalized and coordinated care for individuals with complex medical situations
Comprehensive Provider Network
The Roper St. Francis Health Alliance includes the Lowcountry’s most respected names in healthcare. Its vast network has providers from primary to complex care. Our locations reach nearly every corner of the Lowcountry, with plans to expand our footprint in Berkeley and Dorchester counties. We offer neighborhood practices and conveniently located walk-in clinics. The MUSC Children’s Hospital and its pediatric specialists are also available for care that’s not available from the Roper St. Francis Health Alliance.
Customer Service Center
Our customer service team is here to provide you with great service, including help with scheduling appointments, finding a doctor and answering any questions you may have about our network.
Need an appointment with your PCP? Give us a call. Need to see a specialist? We can help identify a specialist who best fits your unique needs and schedule your appointment.
We are open seven days a week to help you.
Our hours are Monday-Saturday, 7 a.m. - 9 p.m. and Sunday, 8 a.m.-5 p.m. To schedule an appointment call (855) 567-7342 and choose option 2.
The Nurse Line
Minor medical questions don't follow a 9-5 schedule. That's why our nurses are here 24 hours a day, 7 days a week - to answer your questions and to advise you on the most appropriate next steps.
To call the Nurse line dial (855) 567-7342 and choose option 1 for the Nurse Line.
For more information visit the FAQs section.